Privacy Policy

This Privacy Policy describes how we collect, use, and protect your personal data when you visit and use our website annabalantinou.com, which offers services through WooCommerce for purchases, subscriptions, and other services, as well as contact forms for communicating with us.

Last updated: [August 20, 2025]

1. What Information We Collect

We collect various types of personal data, including:

• Personal Data: Name, address, email, phone number, payment data (e.g., credit card details or other payment methods).
• Communication Data: We collect data you provide through our website’s contact form, such as the name and message you enter.
• Tracking Data (Cookies and Analytics): We use cookies and other tracking technologies to collect information about your website usage, such as IP address, browser type, geographical location, time spent on the website, and other behavioral parameters.
  
  

2. How We Use Data

The personal data we collect is used for the following purposes:

• Processing Orders and Payments: We use payment data to process orders via WooCommerce and to provide the products or services you purchase.
• Communication with Users: We use communication data to respond to your requests or to send you updates regarding our services and your orders.
• Sending Promotional Messages: With your consent, we may send you newsletters and offers regarding our products and services.
• Website Usage Analysis: We use analytics tools, such as Google Analytics and Facebook Pixel, to monitor user behavior on the website and improve the user experience.
  
  

3. Third-Party Service Providers

For the processing of your data, we use third-party service providers, such as:

• Payment Services: We provide payment options through services such as PayPal, Stripe, and other reliable payment services, which may collect data for transaction processing.
• Analytics and Tracking Services: We use tracking tools such as Google Analytics and Facebook Pixel to analyze user behavior and website performance.
  
  

4. Cookie Policy

We use cookies to monitor the use of our website and to provide personalized services. Cookies allow us to:

• Monitor your preferences and behavior on the site.
• Provide you with personalized content and advertisements.
• Store your preferences for future visits.

You can configure your browser to reject cookies, but please note that this may affect the functionality of the website.

5. Your Rights

You have the following rights regarding your personal data:

• Access: You can request information about your personal data that we hold and receive a copy of it.
• Rectification: You can correct inaccurate or incomplete data we hold about you.
• Erasure: You can request the deletion of your personal data, unless there is a legal obligation for us to retain it.
• Restriction of Processing: You can request restriction of the processing of your data in specific cases.

To exercise your rights, please contact us via our contact form or email.

6. Data Security

We take appropriate technical and organizational measures to ensure the security of your personal data, protecting it from unauthorized access, use, or disclosure. We use data encryption and secure servers to protect your information.

7. Data Transfer

Your personal data may be transferred to third countries outside the EU for the performance of services (e.g., to servers in the USA), where different data protection laws may apply. We will ensure that the third-party service providers we collaborate with comply with appropriate standards for the protection of your data.

8. Privacy Policy Updates

This Privacy Policy may be amended from time to time. Changes will be posted on this page, and the last updated date will be indicated at the top of the page. We advise you to regularly check this page for any changes.

9. Contact

If you have any questions or concerns about the Privacy Policy, please contact us at:

• Email: annabalantinou@outlook.com
• Phone: 6986192035
• Address: XEPAPA 8, CHANIA / CHANIA, 73136